Health Services

Health Center

Updates

New Birth Control Option

Posted: February 20, 2013

Boise State University Health Services is pleased to announce another option for birth control available from the Health Center. SkylaTM is a newly-approved intrauterine device (IUD). Like its cousins, Mirena and Paragard, it is highly effective in preventing pregnancy. SkylaTM differs in that it is smaller, easier to place, and only lasts 3 years. Full information on SkylaTM is available at www.skyla-us.com/index.php and at labeling.bayerhealthcare.com/html/products/pi/Skyla_PPI.pdf (PDF).

If you are interested in SkylaTM, schedule a consult with a Health Services medical provider by calling (208) 426-1459.



Patient Satisfaction Survey

Posted: January 28, 2013

Thank you to all of our patients for participating in our October patient satisfaction survey. Overall 90% were satisfied with the treatment received, 98% were satisfied with the friendliness of our check-in staff and 91% would recommend the Health Center to others. However, some concerns you voiced were regarding privacy at check-in and notification/reminders of appointments or changes to appointments. To help improve your satisfaction we have/are initiating the following:

Privacy at Check-In
A remodel of the check-in space is currently being designed to increase the privacy for Health Center patients. The remodel is planned to take place during the summer of 2013 in order to minimize the inconvenience to patients.

Appointment Notification/Reminders
Health Services is currently in the process of implementing a Secure Patient Portal as a way for patients to securely communicate with their providers. In addition, another convenience we will be offering soon is the ability to remind patients of their upcoming appointments with a reminder text message. Please stay tuned for updates when these services will be available.

This survey will continue to be sent out once each semester and summer (October, March and July) so that we may continually receive feedback and metrics concerning the satisfaction of our patients. Check back to this page for updates about our findings and improvement projects.


Again, thank you for your feedback. We appreciate any and all of your comments as they help us to improve upon our ability to serve the needs of the Boise State University campus community. If you have additional comments or concerns, feel free to e-mail healthservices@boisestate.edu.