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Employee Confidentiality

Mental health professionals generally have access to sensitive and confidential information from their clients. It is of utmost importance that confidentiality of the information be maintained. This means most information disclosed during your contact with a counseling provider be kept strictly confidential. This is absolutely the case at University Health Services for all our clients; students, faculty, staff, and their dependents. We recognize that the topics you might share with a therapist could be very private and important to you as an individual.

However, there are times when mental health professionals are legally and ethically required to report to ensure safety and include:

  • Where there is reasonable suspicion or report of abuse to vulnerable populations, including children, elderly persons, and individuals who are unable to advocate for themselves.
  • Where you present serious and foreseeable harm to yourself or others.
  • If ordered by a judge for the purpose of a legal proceeding.
  • In specific cases of law enforcement emergency for national security issues.

Outside of the above exceptions, it is our policy to hold client information with the highest level of confidentiality. We do not report back to or respond to requests from departments within the university about the status of our clients without a proper release of information signed by the client. The release of information can be limited for release of only specific information. It is, however, up to the client to file the release of information. If there is not a release on file, Health Services cannot confirm/or deny that the person in question has been seen at the clinic.