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Frequently Asked Questions

General Health Services Questions

Can I come to Health Services if I’m an employee?

All students, faculty, staff, and their dependents are welcome to utilize Health Services.

Can I come to Health Services if I don’t have Voluntary SHIP?

Health Services accepts almost all insurance plans. Please check with our Health Insurance and Billing office to discuss any questions about coverage. Learn more about insurance and coverage here.

Are the providers students or licensed practitioners?

  • Medical Services is staffed by licensed physicians, nurse practitioners, and nurses. Students in health-care professional training programs are occasionally involved in the care you receive at Health Services.  Students are clearly identified as such and you will be given the choice whether or not to have a student involved in your care.  All care is directly supervised and double-checked by our licensed providers.
  • Counseling Service is staffed by licensed psychologists, counselors, and social workers. We regularly have students from counseling and social work mental health educational programs doing their practicum experiences in our professional training program. Students are clearly identified, are directly supervised by licensed providers, and you will be given the choices whether or not to have a student involved in your care.

I want to be a doctor, nurse practitioner, or physician assistant. Can I shadow a medical provider at Health Services?

Shadowing experiences are available on a first-come first-served basis and are best done in summers or during other University break times.  Contact for more information.

What shots or vaccines do I need in order to attend Boise State University?

The State of Idaho does not require vaccines for students attending public universities or colleges, at this time.  Health Services highly recommends the following vaccines, however:

  1. Meningitis vaccine (at least one dose AFTER age 16).
  2. Influenza (“flu shot”) vaccine YEARLY after October 1st.
  3. Measles, Mumps and Rubella combination vaccine (“MMR”)–two doses in childhood or adolescence.

Wellness Questions

What is the role of a Wellness department?

The Wellness Department supports overall well-being of both students and employees on campus through outreach and education while integrating our services with medical and counseling.  Specifically we offer health coaching, dietitian services, free HIV testing, Peer Education, wellness release time, and presentations on all wellness related topics.  All of our services support the overall BroncoFit initiative.

What is BroncoFit Wellness Release Time?

All benefit eligible employees are allotted 60 minutes of BroncoFit Wellness Release Time per week. The 60 minutes can be used all at once, or it can be divided throughout the week. It is encouraged to discuss with your supervisor what times and days would work best. Use this time to engage in an activity that contributes to your health and well-being. Try taking a class at the Rec Center, taking a walk on the greenbelt, attending a wellness presentation, or reading a book for pleasure. To utilize this services, please fill out and submit the BroncoFit Wellness Release Time Form

What do the Peer Health Educators do?

The Peer Health Educators are a group of trained students who provide outreach services to the campus community. They plan, coordinate, and evaluate events for students in a variety of campus locations. These events are based on health topics such as: alcohol, sexual health, safety, nutrition, sleep, stress, and mental health. There is an application process every spring for the following academic year.
Can the peer health educators do a program for our campus group?

Yes! The Peer Health Educators partner with a variety of campus groups throughout the year in order to create successful programs. If you are interested in a program, please contact DePrise Prado 426-1466 with program ideas and possible dates.

How much does it cost to meet with a dietitian?

We bill most insurances. Call your insurance to find out about coverage for dietitian services. Depending on your plan, services may be a covered benefit or costs will go towards your deductible. If dietitian services are a non-covered benefit with your insurance, each session costs $50. If you do not have insurance, our services are $50 per session.

How do I know if my insurance will cover dietitian appointments?

Call your insurance provider. CLICK for Questions to ask Insurance Provider 

Medical Questions

How often should I get a physical or a check-up?

In general, all Boise State University students should get a check-up during their first year of college, and periodically thereafter (depending upon health status).  Health Services provides general health maintenance exams for students, faculty, and staff, of all genders.

Counseling Questions

Will my counseling sessions be private?

All the information obtained during your counseling session will be kept confidential as required by law. Information gathered during your counseling session will not be revealed to anyone outside of  Health Services without your consent except in situations where disclosure is required by law.

How will talking with a counselor benefit me?

Sharing information in an environment that is non-judgmental and caring often helps relieve the emotional pressure caused by keeping our thoughts and feelings to ourselves. Counseling is more than just talking. It is also a way of understating who we are and how we relate to the world around us, by focusing attention on underlying dynamics about which we may have been unaware. This provides new ways of looking at our problems and new choices about how we handle these problems. Benefits of counseling may include but are not limited to: an improved ability to relate to others; a clearer understanding of self, your values and/or goals; increased productivity; and an ability to cope with everyday stress.

What are the risks involved in counseling?

While benefits are expected from the counseling process, there may be periods of increased anxiety or uncertainty, which may affect relationships, your job, and/or your understanding of yourself. It is impossible to predict the extent to which you might experience these changes. You and your Provider will work together to minimize the risks and maximize the benefits of the counseling process.